Last Updated : November 21, 2020

TOTO Neorest 550 Review

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The high priced TOTO MS980CMG#01 Neorest 550 Dual Flush One Piece Toilet is a good look into what may be in everyone’s future bathroom. Looking like something out of the Jetsons, this one piece toilet is every bit as powerful as it is bold. It has the best options for night use and is equipped so that if you have children that this is the best toilet for them to use in the middle of the night.

Adults will find the night features equally as useful for their needs, especially during power outages. Remember what it was like to use your bathroom with no candles during a power outage? That nightmare will never happen again thanks to the Neorest. Besides the night features this is a fully automated toilet, from the lid right down to the way it flushes and cleans itself. Technically the only thing you have to do is sit on it and get up, and it will do all of the work for you.

Toto MS980CMG#01 Neorest 550

  • Programmable Nightlight
  • Automatic Open and Close Lid
  • Hands-Free Automatic Flush
  • Why we like it: This highly-sought-after toilet seat is the most expensive on the list and is the first tankless toilet on the list.

This is the most advanced toilet from Toto, and sooner rather than later it will really put them on the map as a company to look out for in the industry. All of the automated features work well with the toilets compact size, meaning it can go in both small and large bathrooms. In small bathrooms it will give you that extra space that you always wanted, letting you design in ways you never thought possible. Whether matching it to the color of the toilet or matching the toilet to your décor, the Neorest has a permanent place in any small bathroom. In larger bathrooms things get even more interesting when you add in the amount of mods and extras you can add. Whether having a full sized bidet to the left and a towel warmer to the right, the extra room that this toilet gives you will require a lot of creative thinking, so be sure to get those juices flowing!

TOTO Neorest 550 Review

Best Features

Where to start? How about the programmable nightlight? In situations where kids don’t like going into the bathroom at night without turning on every light as they make it to the bathroom, the Neorest will save a lot of time and possibly even your light bill. During power outages the nightlight feature is the most useful and will really drive home the value of a simple gadget in this automated toilet. It won’t be soon after that you’ll be wondering how you lived without a nightlight in your toilet.

Made to be a self-sufficient toilet, in some ways it is almost sentient with the way it keeps itself ready and clean. The lid automatically opens and closes for you which may seem like a cheesy option at first, but about a week into using the feature it really shows its stripes. The seat has a built in seat warmer for the colder months and mornings where sitting on the toilet can send a chill up your spine. Adjust the heat how you want for the time of the year and you’re all set and ready to go. All of the control functions are intuitive, and a quick read through of the manual will answer all the questions you may have about operation.

The Dual-Max system reaches full maturity with this design and the built in control is able to select the appropriate amount of water to use per flush. Between 0.9-1.6 gallons per flush will be used according to how much the toilet deems necessary, which gives you the most water efficient toilet on the market. Because of the skirted bowl design that functions for more than just looks, the water has to work less than it would in a normal setup to get rid of waste. These small optimizations go a long way in improving the efficiency of the unit.

All of Toto’s products make it a point to include SanoGlass, a material that protects the toilet and its finish from corrosive chemicals and bad bacteria. The usual bacteria buildup that occurs in bathrooms is nullified by the SanoGlass material. Through the ionized barrier it also keeps your product looking brand new for years with minimal cleaning. SanoGlass is a great technology that works hand and hand with the incredible mechanics of Toto for a seamless and enjoyable experience. If you choose the cotton white, Sedona beige or colonial white colors then rest assured that they will continue to sparkle for a very long time. You can read more Toto toilet reviews here.

This is an ADA, ASME and cUPC certified product that meets or exceeds all of the named organizations standards. A remote control is included that has simple to use functions that are very clearly labeled for beginners. Dimensions for the toilet come in at 26.5x15.3x21.4 with a weight of only 86 pounds. The warranty is very fair since it has electronic components and they offer a 3 year limited warranty for residential use and 1 year limited warranty for commercial use. The 3 years for residential is 2 years longer than what is offered for Kohler’s cheapest and high end toilets.

Things to Know

If your pipe configuration behind the toilet isn’t compatible with the Neorest then you will have to purchase an extender. This is not something that needs to be done normally, and everything that comes in the box is all most need to get it installed. Height from the floor to the top of the raised seat cover is about 47-50 inches of this elongated toilet but as you might know a large toilet bowl is good for more space. Installing it yourself is very easy to do, although some have opted for a professional due to the advanced features.

But none of the advanced features have a bearing on how it is installed, so you should at least try to do it yourself. Install it like any normal toilet and everything else will fall into place as needed. Included with the installation is a connection kit that includes a large hose and valve to get you started. With the included bidet function it’s hard not to consider this the best toilet ever created. There are plenty of demos showing the features of the toilet in action for interested customers that want to see videos of it in action

Best Comparison

There is no comparison for this toilet, and it sits in a league of its own. This is the type of toilet that they show on TV in million dollar mansions. For it to be available to residential customers is a great get, and one that should be taken advantage of immediately. If you are interested in more toilet reviews and to learn what are the best toilet brands you can read more here.

Price Changes

Because of the intricate functions of the Neorest, the price has only dropped once since its debut. Even at the current high price it is a major bargain, and is selling faster than you may think. Currently stock is strong, but the holidays can quickly change that and you’ll be looking at a long wait. This is probably the best toilet ever created, and it’s definitely the best product by Toto.


There is a small learning curve that will take 1-2 days and then it is smooth sailing from that point on. Toto will probably never be able to top this masterpiece of a toilet, and it will go down in history as one of the most unique products to hit the market. Nothing is boring about this bowl, and from top to bottom it makes you wish your entire house functioned like it did.

With the minimal cleanup and hands free operation users will want to have one of these in each and every bathroom in their house. Using a friend’s toilet will never be the same once you purchase a Neorest. Don’t wait too long with purchasing this unit, as it might not be in stock when you finally go after it!

Charles Cole

Hello. My name is Charles. I have been in the home improvement industry for a number of years. One of the most important renovations that home owners can make is a bathroom upgrade. Not only does it add significant value to your home, but it also costs a fair amount to do. Bathroom renovations are not frequently undertaken so choosing your sanitaryware can be source of enjoyment or regret for years to come. This is definitely the case for toilets. Read more about me and the site here.

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